Expedia is one of the leading online travel agents. It operates 30 local websites, employs close to 20,000 staff worldwide and has a turnover of over US$60 billion in gross bookings. It prides itself in helping travellers plan and book their travel by providing a personalized service, the latest technology, as well as a wide selection of over 475 airlines and hotels in 30,000 cities worldwide. Every local website offers holiday packages, cheap flights, hotel bookings, car hire and in-destination attractions to suit all travelling needs. In Asia, Expedia operates 12 sites including China, Hong Kong, Taiwan, Japan, Korea, Singapore, Malaysia, Thailand, Indonesia, Philippines, Vietnam and India. In 2013, Expedia was named the “World’s Leading Online Travel Agency Website” by the 20th annual World Travel Awards (WTA), the ultimate travel accolade from the travel industry. In 2015, Expedia was voted by Travel Weekly Asia readers as “The Best Online Travel Agent Reader’s Choice Awards 2015”, the most authoritative ranking of travel suppliers in the Asia Pacific region.